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canada

LOCAL VANCOUVER CA FIBER ARTIST JOLYNN VANDAM. HANDMADE GOODS, FIBER ART, WEAVING WORKSHOPS, MACRAME WORKSHOPS, LOOMS, ROPE BASKETS, VESSELS

Shipping Info

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Shipping & Returns

 

**We are away from Sept 29th-Oct 30th! All orders place from Sept 27th on will NOT be shipped till Nov 1st! x Jolynn 

$10 flat rate shipping on all orders. Items are shipped using Canada Post and will be processed/sent within 4-6 business days. I always do my best to get orders shipped out asap. 

Shipping times
- for Canada, orders are sent by regular parcel and please allow 7-10 business days
- for US and international, orders are sent by Canada post and delivery times will vary. 

The buyer is responsible for any duties, customs fees and charges. 
Please contact me if you would like a quote on the cost to upgrade shipping to include tracking.

Returns and exchanges are given on a case by case basis. If you are not happy with your purchase, please contact me within 7 days of receipt and I will do whatever I can to fix the situation. But please do read item description thoroughly for sizing/colour/details BEFORE purchasing, and feel free to message me with any questions to ensure you are buying the product you want. 
*Return shipping costs are the responsibility of the buyer.

**Workshops are none refundable and no rescheduling due to high demands. Your welcome to gift your spot if you can't make it. Please do keep me updated.